Shipping & Delivery Policy

Shipping & Delivery Policy – Sellia Style

At Sellia Style, we are committed to providing fast, reliable, and secure delivery services.
We work with trusted shipping partners to ensure your orders arrive on time and in perfect condition.

1. Order Processing Time

Orders are processed within 1–2 business days.
During sales or peak seasons, processing may take slightly longer. You will be notified if any delay occurs.

2. Delivery Time

The estimated delivery time is 2–5 business days depending on the city or region.
Remote areas may require additional time.

3. Shipping Fees

Shipping fees are calculated automatically at checkout based on location and shipping method.
Free shipping may be available for selected orders or promotions and will be clearly shown at checkout.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number to follow your shipment through the courier’s website.

5. Failed Delivery Attempts

Delivery may fail in cases such as:

Not answering the courier’s calls
Incorrect or incomplete address
Recipient unavailable at the location

In such cases, additional re-shipping fees may apply.

6. Damaged or Incorrect Orders

If you receive a damaged or incorrect item, Sellia Style will cover all return and reshipping costs.
You must report the issue within 24–48 hours of receiving the order.

7. Order Modification or Cancellation

You may modify or cancel your order before it is shipped.
Once the order has been dispatched, cancellation is not possible and the return/exchange policy applies.